Member Materials
Handbooks and Directories
All materials are available in HPSM's threshold languages: English, Spanish, Chinese and Tagalog. If you need materials in any other language, you can request them by contacting Member Services:
Member Services
Toll free: 1-800-750-4776
Local: 650-616-2133
TTY: 1-800-735-2929 or dial 7-1-1
Phone hours: Monday–Friday 8:00 a.m. to 6:00 p.m.
Office hours: Monday–Friday 8:00 a.m. to 4:00 p.m.
Email: CustomerSupport@hpsm.org
Forms
Notices and Announcements
Attention Medi-Cal members: Starting January 1, 2022, your medication benefits are managed by Medi-Cal Rx.
Member Newsletter
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