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會員
目前,我們透過網站的會員資料和表格等連結,以 Chinese 為會員提供各類資訊。 這些資料中有關於福利、承保服務和共付金等資訊。您也可向自己的醫生、診所和藥局取得這些資訊。
了解更多:
聯絡我們
我們的人員會說 Chinese。若需要協助,請致電與會員服務部聯絡。 您可就下列事項致電與我們聯絡:
有關福利或共付金的問題
選擇或變更主治醫生 (PCP)
您有承保決定方面的問題或想提出投訴
1-800-750-4776 (免費) 或 650-616-2133.
服務時間為週一至週四上午 8:00 a.m. 至晚上 6:00 p.m.
有聽力或語言障礙的會員可致電 1-800-735-2929 (TTY) 或撥 7-1-1 (加州聽力及語言障礙傳譯服務)。