Helpful Contact Information

If you have questions about your drugs or pharmacy services

On or before December 31, 2021

Call HPSM Member Services

Toll free: 1-800-750-4776

Local: 650-616-2133

TTY: 1-800-735-2929 or dial 7-1-1

Monday–Friday 8:00 a.m. to 6:00 p.m.

On or after January 1, 2022

Call DHCS’s contractor Magellan at the Medi-Cal Rx Customer Service Center

Toll free: 1-800-977-2273

TTY: 7-1-1

If you have questions about this notice or Medi-Cal Rx

On or before December 31, 2021

Call the Medi-Cal Member Help Line

Toll free: 1-800-541-5555

TTY: 1-800-430-7077

If you have questions about other (non-pharmacy) Medi-Cal benefits

Call HPSM Member Services

Toll free: 1-800-750-4776

Local: 650-616-2133

TTY: 1-800-735-2929 or dial 7-1-1

Monday–Friday 8:00 a.m. to 6:00 p.m.