COVID-19 Resources for Providers
Screening, Prevention & Clinical Resources
Screening and Testing
If you have access to a commercial laboratory for SARS-CoV-2 testing, please access that option through your internal processes. You do NOT need to contact San Mateo County Communicable Disease Control to request authorization to test through a commercial laboratory.
If you do NOT have access to a commercial laboratory for SARS-CoV-2 testing, please contact San Mateo County Communicable Disease Control at 650-573-2346 to request authorization
to test based on our current testing criteria.
You must report ALL positive COVID-19 laboratory testing results from commercial laboratories within one day (24 hours) to San Mateo County Communicable Disease Control Program. Please complete and fax a COVID-19 Persons under Investigation and Case Report Form to 650-573-2919.
For more information about collecting specimens and testing in general, please consult the Center for Disease Control's (CDC's) Evaluating and Testing Persons for Coronavirus Disease 2019 (COVID-19).
Should any HPSM members need the SARS-CoV-2 test, HPSM will cover the whole cost. HPSM members will not be charged, including any cost-sharing (including, but not limited to, co-pays, deductibles or coinsurance).
Prevention, diagnosis & treatment
There is no specific antiviral treatment recommended for COVID-19. However, people infected with COVID-19 should receive supportive care to help relieve their symptoms.
Please use telehealth services to deliver care when appropriate. This will limit member exposure to others infected
with COVID-19. For severe cases, treatment should include care to support vital organ functions.
These resources from the CDC will help you protect your and your patients’ health
- About Coronavirus Disease 2019 (COVID-19) includes information on the symptoms and spread of COVID-19 as well as an FAQ
- Prevention & Treatment includes links to information for health care workers
- What to Do If You Are Sick With Coronavirus Disease 2019 (COVID-19) includes information for those living with people with COVID-19
- Preparedness checklists to help providers and hospitals plan ahead for potential and confirmed COVID-19 cases
- Interim guidance for evaluating patients, reporting potential cases, testing medical specimens and preventing transmission
- Clinical care information for clinicians treating confirmed COVID-19 cases, whether in an inpatient or outpatient setting