Health Alert

COVID-19 Resources for Providers

Screening, Prevention & Clinical Resources

Screening and Testing

If you have access to a commercial laboratory for SARS-CoV-2 testing, please access that option through your internal processes. You do NOT need to contact San Mateo County Communicable Disease Control to request authorization to test through a commercial laboratory.

If you do NOT have access to a commercial laboratory for SARS-CoV-2 testing, please contact San Mateo County Communicable Disease Control at 650-573-2346 to request authorization to test based on our current testing criteria.

You must report ALL positive COVID-19 laboratory testing results from commercial laboratories within one day (24 hours) to San Mateo County Communicable Disease Control Program. Please complete and fax a  COVID-19 Persons under Investigation and Case Report Form to 650-573-2919.

For more information about collecting specimens and testing in general, please consult the Center for Disease Control's (CDC's) Evaluating and Testing Persons for Coronavirus Disease 2019 (COVID-19).

Should any HPSM members need the SARS-CoV-2 test, HPSM will cover the whole cost. HPSM members will not be charged, including any cost-sharing (including, but not limited to, co-pays, deductibles or coinsurance).

Prevention, diagnosis & treatment 

There is no specific antiviral treatment recommended for COVID-19. However, people infected with COVID-19 should receive supportive care to help relieve their symptoms. 

Please use telehealth services to deliver care when appropriate. This will limit member exposure to others infected with COVID-19. For severe cases, treatment should include care to support vital organ functions.

Clinical resources

These resources from the CDC will help you protect your and your patients’ health