Member Portal Login

Login to HPSM's Member Portal to:

  • Change your PCP
  • Change your address
  • Order a new ID card or print your ID card
  • Check your immunization records
  • Take your health assessment

Portal Login Form

Are you a new user?

If you are a member of CareAdvantage CMC, HealthWorx HMO, Healthy Kids HMO, HPSM Medi-Cal, or the San Mateo County ACE Program, but have not registered for the member portal, click the new user sign-up button below to begin.
New user sign-up

Registration or Login Help

If you need help with new user registration, resetting your password, or retrieving your username please contact the Help Desk toll free at 1-877-814-9909.

For more information

CareAdvantage members:

Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.

Members of all other plans:

Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1