AMA Doctor Finder
Comprehensive information (including educational history, board certification and hospital admitting privileges) for doctors who belong to the American Medical Association (AMA).
Find a Provider
Use the HPSM Provider Directory to find the latest in-network primary care providers (PCPs), specialists, pharmacies, clinics or hospitals. Search by provider name, health plan, location or type of provider.
For appointments with Specialists or non-emergency care, you may need to call your PCP for a referral. This is called prior authorization, prior approval or pre-approval. You can call HPSM to see if you need a referral or search HPSM’s Prior Authorization List.
The provider directory is updated weekly. It is available online, for download or by print on request. There are three ways you can search for a provider:
Use the online provider search form to find the latest information for in-network primary care providers (PCP), specialists, pharmacies, clinics or hospitals. This directory is updated weekly. You may need a referral from your PCP before making an appointment with a specialist for non-emergency care. Call your PCP to find out if a referral is required.
- Search by provider name, health plan, location or type of provider
- Click on a provider's name in the search results to see additional information
- Search results include links to interactive maps and directions
- Print or save the information for individual providers
- Weekly updates ensure you get the most accurate results
- Click the green "Search" button above.
- Enter your information in sections 1 and 2.
- In section 3, select the type of provider you want and click “Search.”
- Once you find the provider, log in to the Member Portal. (If you haven’t already signed up for the Member Portal, do that first, then log in.)
- Type the provider’s name into the “Provider” field of the Member Portal.
- Click “Search”, then “Select” on the next screen.
- Choose a reason for the change and click “Accept”.
You will get confirmation of the change and the date that it takes effect.
The Provider Directory is available as a PDF for download. It can be accessed along with other Member Materials. When searching the document consider:
- Provider specialties are listed alphabetically in the table of contents
- Providers are grouped by provider type in the document bookmarks
- All providers are listed alphabetically in the index
Select your plan to download the directory
- Medi-Cal, HealthWorx and ACE members: Call HPSM Member Services or email [email protected].
- CareAdvantage members: Call the CareAdvantage Unit or email [email protected]
For email requests please include the following information:
- Your first and last name
- Daytime phone number (in case we need to call you about your request)
- Mailing address
- Which directory you want (CareAdvantage or Medi-Cal)
There may be new information in the directories about a provider that has not yet been updated. If you find an error, please call 650-616-2106 extension 5 (for TTY: 800-735-2929 or dial 7-1-1). Or, email HPSM Provider Services at [email protected].
Alternative access standards
California law requires health plans to provide timely access to care. This means that there are limits on how long you have to wait to get health care appointments and telephone advice.
Learn more about Alternative Access Standards and how to find out if your area is affected by any time and distance challenges for certain provider types.