Contact Us

Email: info@hpsm.org

Phone: 650-616-0050
TTY: 1-800-735-2929 or dial 7-1-1

Fax: 650-616-0060

Address:

HPSM Departments

Authorizations: 650-616-2070

CareAdvantage Unit: 1-866-880-0606 or 650-616-2174

Claims Department: 650-616-2056 or ClaimsInquiries@hpsm.org

Grievance & Appeals: 1-888-576-7227 or 650-616-2850

Health Education: 650-616-2165 or HealthEducationRequest@hpsm.org

Marketing: 650-616-1515 or Marketing@hpsm.org

Member Services: 1-800-750-4776 or 650-616-2133 or CustomerSupport@hpsm.org

Pharmacy Unit: 650-616-2088 or PharmacyUnit@hpsm.org

Provider Services: 650-616-2106 or psinquiries@hpsm.org


Nurse Advice Line: 1-833-846-8773
Members can call for non-emergency medical advice.