Emergency Message

PG&E is conducting public safety power shutoffs in San Mateo County

Quick Guide if your patients use refrigerated medications or electricity-dependent medical devices
Get information on the shutoffs, including a list of Community Resource Centers
Learn how you can create an emergency preparedness plan

Members

Where to Start

View My Benefits

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Change My PCP

Change My Address

View My Drug Benefits

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File a Complaint

Appoint a Representative

Need an interpreter?
Our bilingual Member Services Representatives and interpreter services can help you

Have an urgent question?
Call our Nurse Advice Line to speak with a nurse anytime — 24 hours a day, 7 days a week

Tips on Choosing a PCP

Your PCP is your partner in health. Learn how to find a provider you like and trust.

Looking for health tips?

Get information and helpful tips in our health conditions section.

Member Stories

Jennifer & Noah

Jennifer grew up in San Mateo County, but never felt at home. Her parents were drug addicts, and after they lost custody, she cycled through a series of foster homes. In her teens, she started experimenting with drugs and alcohol, which led to addiction in her twenties. Jennifer eventually started using meth, one of the most dangerous and addictive drugs. Unable to hold down a job and pay rent, she wound up living on the streets.

Where to Start

Need an interpreter?

Have an urgent question?

Tips on Choosing a PCP

Looking for health tips?

Member Stories

Jennifer & Noah