Every new member gets a Quick-Start Guide as part of their Welcome Packet. These guides aren’t just for new members though! If you are already an HPSM member, the Quick-Start Guide can help you use your benefits. They have helpful information like:
Six Steps to a Healthy Start, including how to sign up for HPSM’s Member Portal, where you can:
- Select your primary care provider (PCP).
- Update your address and phone number.
- Check your immunization records and more — online anytime!
Summary of HPSM benefits, like health care services, prescription medicines and costs.
HPSM’s Ride Benefit offers no-cost rides to and from approved health care appointments. It‘s available to Medi-Cal and CareAdvantage members who don’t have other transportation.
Listing of programs and resources, such as care management, inpatient mental health treatment and HPSM’s Nurse Advice Line.
Read the Quick-Start Guide for your plan online. To get a print copy, email MemberServicesSupport@hpsm.org.