Complete and mail your renewal packet today
Did you get a yellow envelope from the San Mateo County Human Services Agency (HSA)? If so, make sure you fill out the Medi-Cal renewal forms and mail them back right away. This will help you avoid losing your Medi-Cal coverage. Turn in what you have now — even if it is not complete. You can send the rest later.
If you have internet access, you can complete your Medi-Cal renewal online at www.benefitscal.com. If you do not have an account, please create one. When HSA gets your packet, they will mail you a letter saying your Medi-Cal was renewed or asking for more information.
If you have any questions about your Medi-Cal renewal, either:
- Call San Mateo County Human Services Agency at 800-223-8383.
- Visit the San Mateo County Human Services Agency in person at any of these regional offices:
- 400 Harbor Blvd., Belmont, CA 94002 - Get directions
- 271 92nd St., Daly City, CA 94015 - Get directions
- 2415 University Ave., East Palo Alto, CA 94303 - Get directions
- 2500 Middlefield Rd., Redwood City, CA 94063 - Get directions
If you do lose your coverage and believe you are still eligible, ask San Mateo County HSA to review your case.
If you don’t have your packet or can’t find it, call HSA at 650-295-3622 (TTY: dial 7-1-1), Monday – Friday from 8:00 a.m. to 5:00 p.m.