Your HEALTHmatters

Welcome to Your HEALTHmatters—our member blog that makes keeping up with the latest health news easy! This is where you’ll find the latest benefit information, tips and resources for a healthy, happy you! The top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link.

If you have questions about specific content that may affect your health, please contact your health care provider.

Top stories

Get Moving with Your New Fitness Membership Program

Interpreter Services

Has Your Child Been to a Well-Child Visit This Year?

Interpreter Services

Our Quick-Start Guides Make Using Your Benefits Easy!

Interpreter Services

More stories

Interpreter Services

If you speak a language other than English, you have the right to ask for an interpreter at no cost when you are: 

  • Talking on the phone or in person to HPSM staff or your provider and their staff. 
  • Getting medicine at the pharmacy.

HPSM, your provider or their staff cannot ask you to use your friends or family to translate. HPSM may share your preferred language with your provider.

HPSM departments can include: 

  • Member Services
  • CareAdvantage Unit
  • Care Management
  • Claims
  • Grievance & Appeals
  • Health Promotion
  • Pharmacy
  • Utilization Management
  • And more

See our Contact Us webpage for phone numbers.

Learn more about interpreter services.