HEALTHmattersMD

Welcome to the HEALTHmattersMD blog—an online resource where providers can find the latest news and updates about HPSM. Top stories are highlighted with images, and you can find more stories listed under them. To read a story, just click the headline or the "Read more" link. In the side menu, you can also select articles by topic or see our newsletter archive and provider notices.

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How to Submit Complaints to the California Department of Managed Health Care (DMHC)

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How to Submit Complaints to the California Department of Managed Health Care (DMHC)

DON'T LOSE YOUR MEDI-CAL

How to Submit Complaints to the California Department of Managed Health Care (DMHC)

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How to Submit Complaints to the California Department of Managed Health Care (DMHC)

To ensure that hospitals, doctors and other providers are paid promptly and accurately, andDMHC logo that health plan members can obtain timely referrals to appropriate providers, DMHC offers a complaint submission process. HPSM providers and members can file a complaint by calling a toll-free phone number:

Provider Resources: 1-877-525-1295 - learn more
Member Resources: 1-888-466-2219 - learn more