Urgent Care or Emergency Room?
If you’re not sure where to go, call HPSM’s Nurse Advice line at 1-833-846-8773. Urgent care may be right for you if you have a non-emergency illness or injury, such as:
- Allergies
- Animal bites
- Back pain
- Blood work
- Bumps, cuts and scrapes
- Burning during urination
- Cold or flu symptoms
- Cough or sore throat
- Ear or sinus pain
- Eye irritation, swelling or pain
- Fever (however, the ER may be more appropriate for infants and toddlers)
- Foreign objects in the eyes or nose
- Mild asthma
- Minor fractures
- Minor headaches
- Nausea, vomiting and diarrhea
- Rashes and minor burns
- Sprains and strains
- Stitches
- Vaccinations
- X-rays
Find the nearest urgent care center
When to go to the emergency room
The emergency room (ER) is for when you are experiencing a potentially life-threatening condition, such as:
- Chest pain
- Difficulty breathing
- Head trauma
- Severe bleeding
- Stroke
- Vision loss
HPSM Nurse Advice Line
Call 1-833-846-8773 24 hours a day–7 days a week.
A Licensed Registered Nurse (RN) will give you medical advice when you think you need urgent medical attention, but you are not sure. A nurse will ask about your symptoms and tell you:
- If you need to go to Urgent Care
- If you can wait to see your doctor (within 24 hours, 3 days, or longer)
- How to take care of your symptoms at home
Learn more about the Nurse Advice Line.