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Fill Your Prescription for 90 Days
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Grove San Mateo
CareAdvantage 2025
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Doctors & Specialists
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Vision Benefits
Worldwide Emergency Benefit
Over-the-Counter (OTC) Benefit
Mail-Order Pharmacy Benefit
Medicine Coverage
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Medicine Costs
Medicine Transition Policy
Coverage Determination
Coverage Redetermination
Medication Therapy Management
Fill Your Prescription for 90 Days
Pharmacy Services
HPSM Dental
Preventive Services
Behavioral Health Care
Fitness Membership Program
Ride Benefit
Language Services
Member Materials
Quick-Start Guide
Welcome to HPSM
Six Steps to a Healthy Start
Your Member ID Cards
CareAdvantage Benefits
Other Programs & Services
Don't Lose Your Medi-Cal
Problems and Complaints
End My Membership
Nondiscrimination Notice
Contact CareAdvantage
Join CareAdvantage
Grove San Mateo
CareAdvantage 2024
Eligibility
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Vision Benefits
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Nurse Advice Line
Call 1-833-846-8773
24 hours/7 days a week. Call for advice when it is not an emergency.
A Licensed Registered Nurse (RN) will give you advice when you think you need urgent medical attention, but you are not sure. A nurse will ask about your symptoms and tell you:
- If you need to go to Urgent Care
- If you can wait to see your doctor (within 24 hours, 3 days, or longer)
- How to take care of your symptoms at home
This is a covered service for all HPSM members. Members assigned to Dr. Charlotte Gonzales or Dr. Damon Lee should ask clinic staff for information about their nurse advice line services.