CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2024
CareAdvantage members do not pay monthly premiums because the Medicare Part B premium is covered by the Medi-Cal program.
Avoid overcharges – show your CareAdvantage member ID card when filling most of your prescriptions. For Medi-Cal; Rx covered medications, show your Medi-Cal Beneficiary Identification Card (BIC).
Prescription drug co-pays range from:
- $0, $1.55 or $4.50 for generic drugs
- $0, $4.60 or $11.20 for brand-name drugs
The amount of your co-pay will depend on:
- Whether you get a generic or brand-name medication
- Your income
- Whether you qualify for the Extra Help with Medicare Prescriptions Program
- How much you and HPSM have already paid in the current year for your prescriptions
There is no co-payment for:
- Over-the-counter medications covered by CareAdvantage
- Medi-Cal Rx covered medications
If you have difficulty affording co-pays
You may qualify for the Extra Help with Medicare Prescriptions Program. Depending on your income and resources, you may be eligible for $0 drug co-pays.
To apply for the Extra Help program:
- Call the Social Security Office 1-800-772-1213 TTY: 1-800-325-0778 Hours: Monday - Friday, 7:00 a.m. to 7:00 p.m.
- Call Medicare and ask for the Extra Help Program application: 1-800-MEDICARE (1-800-633-4227) TTY: 1-877-486-2048
Eligibility for the Extra Help Program
If Medicare does not have current or accurate information about your income and resources, you can present your claim to be eligible through the Best Available Evidence policy.
By clicking on this link, you will be leaving the CareAdvantage website.
If you pay the full cost of a prescription, CareAdvantage will reimburse you under certain circumstances, such as when you:
- Fill a prescription in an emergency situation at a non-network pharmacy
- Need a specialized drug that is not available at a network pharmacy
- Need a drug that is only available, by law, at specific pharmacies
Note that HPSM will not reimburse you for your Part D prescription co-pay.
To request reimbursement
Prescription reimbursement requests for CareAdvantage covered drugs and items should be submitted within 1 year (365 days). To request a prescription reimbursement, send us your bill and proof of any payment you have made. (Proof of payment can be a copy of the check you wrote or a receipt from the provider.) Mail these items to:
Attn: CareAdvantage Unit
801 Gateway Blvd., Suite 100
South San Francisco, CA 94080
For information regarding prescription reimbursement requests for Medi-Cal Rx covered over-the-counter drugs and vitamins, please visit the Medi-Cal Rx website (www.medi-calrx.dhcs.ca.gov). You can also call the Medi-Cal Rx Customer Service Center at 1-800-977-2273.
CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2024 Member Handbook.
Benefits and co-pays may change on January 1 of each year.
If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)
Page updated November 1, 2023