CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2025

Mail-Order Pharmacy Benefit

Get free home delivery for prescription medications 

HPSM brings our CareAdvantage members no-cost mail-order pharmacy services through a partnership with Postal Prescription Services (PPS). This lets you:

• Save money: Shipping is free, and your copay is the same as what you pay at your local pharmacy. Plus, less driving means less spent on gas.  
• Save time: No more driving to the pharmacy and waiting in line.
• Get medications quickly & conveniently: Most medications arrive at your door within 10 days.

There are two ways you can get home delivery

To start using the mail-order pharmacy, do one of the following:

1. Call 1-800-552-6694 and ask PPS to set up your new account. 

2. Visit www.ppsrx.com to set up your account online.

• Select “Create an account”. 
• Once your account is created, select “Add a Patient”. 
• Select “Request New Patient” and follow the steps to set up your patient profile. 
• Once you have a patient profile, you can start requesting prescription fills by following the steps to “Add Online Prescription Management”.

If you have an urgent need for your medication and cannot wait, you have two options:

1. You can pay for expedited shipping.
2. You can have PPS transfer your prescription to a local pharmacy for same-day filling.

For more details, please call PPS Customer Service at 800-552-6694. Their hours are Monday-Friday, 6:00 a.m. to 6:00 p.m. and Saturday, 9:00 a.m. to 2:00 p.m.