Storm Safety & Health Resources
If your home is damaged in a storm, you may be eligible for free repairs from:
Severe storms are hitting California, including San Mateo County and surrounding areas
Use these resources to protect yourself and your loved ones
Be prepared for storms
Severe storms can cause flooding in your home or neighborhood. Strong winds can also damage homes and other property. Use these resources to be prepared and get help with problems caused by storms.
You can sign up to get local alerts for expected storms and evacuation orders, find out where to get sandbags at no cost, report clogged drains, and more.
If your home is damaged in a storm, you may be eligible for free repairs from:
- The Federal Emergency Management Agency (application deadline is March 16, 2023)
- Rebuilding Together Peninsula
Be prepared for power outages
Storms can cause power outages. Learn how to prepare for possible power outages, including:
- Building or restocking an emergency kit
- Making sure you have enough medication
- What to do if you use medical equipment that runs on power
- Signing up for PG&E alerts
- And more
If you need help getting medical care as a result of storms, contact HPSM
CareAdvantage members
Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.
TTY: 1-800-735-2929 or dial 7-1-1
Email: CustomerSupport@HPSM.org
Medi-Cal and HealthWorx members and ACE Program participants
Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.
TTY: 1-800-735-2929 or dial 7-1-1
Email: CustomerSupport@HPSM.org
If you feel sick
Call the Nurse Advice Line at 1-833-846-8773: Licensed Registered Nurses (RNs) are available to answer your health questions 24 hours a day, 7 days a week, 365 days a year
Providers impacted by storms
If member access to your office will be impacted by storms, contact Provider Services.
Provider Services
Toll free: 1-833-694-7761 Local: 650-616-2106
Fax: 650-616-8046
Email: psinquiries@hpsm.org