Dental

HPSM Dental - Your New Dental Plan

On January 1, 2022, HPSM began managing dental benefits for Medi-Cal and CareAdvantage members through a new program called HPSM Dental. That means:

  • Your dental benefits are managed locally by HPSM
  • You only need to call one phone number for information about both your health care and dental care
  • You only need one card to use your health and dental benefits 

HPSM members with Kaiser Permanente as their primary care provider:

The only change is that you now get your dental benefits from HPSM. Your Medi-Cal eligibility and benefits, as well as all other benefits managed by HPSM, do not change.  

HPSM is proud to help members in this new way. To make this change easier, we are providing this quick-start guide. It covers these topics: 

Start using your dental plan
Choose a dentist from HPSM's network
Covered dental services
Benefits of getting dental care
What to expect when you visit the dentist
How to get help in other languages
Appeals and complaints
And other HPSM Dental benefit details

Learn more about HPSM's Dental Transition Plan here. If you have questions about this change after reading the information on this site, check your Member Handbook or call HPSM: 

CareAdvantage members

Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1

Medi-Cal members

Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.

TTY: 1-800-735-2929 or dial 7-1-1