![DentalSideNavImage Dental](/images/default-source/banners/dentalsidenavimage.png?sfvrsn=dc030fc9_0)
Start Using Your Dental Plan
ID cards you need to get dental care
Each HPSM member in your household should have their own HPSM member ID card. HPSM Medi-Cal and CareAdvantage members will need their HPSM ID card to use dental benefits. Your dentist may want to use your Medi-Cal Benefits Identification Card (BIC) to confirm your Medi-Cal eligibility. The BIC is a plastic card with a poppy flower or blue and white design. You will need to bring both your HPSM member ID card and Medi-Cal BIC with you to your dental appointments.
![CareAdvantge ID Card](https://www.hpsm.org/images/default-source/programs/hpsm-ca-id_2021.tmb-medium.jpg?sfvrsn=8c19bb0b_2)
CareAdvantage Members
Use your HPSM member ID card for dental benefits.
![Medi-Cal ID Card Medi-Cal ID Card](/images/default-source/programs/mc-id-card.tmb-medium.jpg?sfvrsn=cf4a7f7d_2)
Medi-Cal Members
Use your HPSM member ID card for dental benefits.
![BICID Card BIC ID Card](/images/default-source/programs/bic-card-id-highlight.tmb-medium.jpg?sfvrsn=f098aff4_1)
All Members
Bring your Medi-Cal BIC with you to dental appointments.
If you do not have your HPSM member ID card, you can order or print a new one by logging in to HSPM’s Member Portal. You may also request a new card by calling HPSM. (See phone numbers below.)
If you need a new Medi-Cal BIC, call the San Mateo County Human Services Agency at 1-800-735-2922 to ask for a new card.
CareAdvantage members
Call 1-866-880-0606 or 650-616-2174 Monday–Sunday 8:00 a.m. to 8:00 p.m.
TTY: 1-800-735-2929 or dial 7-1-1
Medi-Cal members
Call 1-800-750-4776 or 650-616-2133 Monday–Friday 8:00 a.m. to 6:00 p.m.
TTY: 1-800-735-2929 or dial 7-1-1