Cost of Dental Services
As an HPSM Medi-Cal or CareAdvantage member, you get covered dental benefits at no cost through the HPSM Dental program. Here is information about how to:
Make sure you don’t pay for covered dental care
You should not be billed by any provider for any services covered by Medi-Cal and HPSM Dental.
HPSM Dental payment exceptions
- If you have other dental coverage, HPSM Dental will be your secondary coverage.
- If any dental provider tries to charge you for services, do not pay. Tell them you should not be billed because you get Medi-Cal through HPSM. Contact the dental team before agreeing to pay for any services.
- Phone: 650-616-1522
- Email: dental@hpsm.org
Get dental care from an HPSM network provider
As an HPSM member, you get covered dental benefits at no cost when you see an HPSM network provider. Seeing an HPSM network provider is the best way to make sure you don’t pay for covered dental benefits.
Get dental care from a non-network provider
While we recommend that members get dental care from a provider in HSPM’s network, you can go to a non-HPSM dental provider.
- For example, if you became an HPSM member within the last 12 months and have been to a dentist in the past 12 months who is not in the HPSM network, you can request continuity of care. That means you can see that dentist for up to 12 months from the date of your request.
- Please call HPSM before your next visit with a non-HPSM dental provider. That will help make sure they don’t charge you for covered services. You can also request continuity of care when you call HPSM.
Contact HPSM with questions about your dental plan
If you have questions about your HPSM Dental benefits after reading the information on this site, check your Member Handbook or contact the HPSM Dental Unit:
- Phone: 650-616-1522
- Hours are Monday–Friday 8:00 a.m. to 5:00 p.m.
- If you get voicemail, leave a message – we will call you back within one business day
- Email: dental@hpsm.org