CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2024

Mail-Order Pharmacy Benefit

Get free home delivery for prescription medications 

HPSM brings our CareAdvantage members no-cost mail-order pharmacy services through a partnership with Postal Prescription Services (PPS). This lets you:

  • Save money: Shipping is free, and your copay is the same as what you pay at your local pharmacy. Plus, less driving means less spent on gas.  
  • Save time: No more driving to the pharmacy and waiting in line.
  • Get medications quickly & conveniently: Most medications arrive at your door within 10 days.

There are two ways you can get home delivery

To start using the mail-order pharmacy, do one of the following:

1. Call 1-800-552-6694 and ask PPS to set up your new account. 

2. Visit to set up your account online.

  • Select “Create an account”. 
  • Once your account is created, select “Add a Patient”. 
  • Select “Request New Patient” and follow the steps to set up your patient profile. 
  • Once you have a patient profile, you can start requesting prescription fills by following the steps to “Add Online Prescription Management”.

Save even more time & money by filling your prescriptions for 90 days — learn how!

CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2024 Member Handbook.

Benefits and co-pays may change on January 1 of each year.

If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)


Page updated November 1, 2023