CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2024

Member Manuals

Our CareAdvantage member manuals are available in any of the five languages below. They are also available in other formats, such as braille, large print and audio CD.

Request a Printed Copy

If you would like a provider directory mailed to you, please send an email to with the following information:

  •  Your first and last name
  •  Daytime phone number (in case we need to call you about your request)
  •  Mailing address
  •  Which directory you want (CareAdvantage or Medi-Cal)

The provider directory is updated every week; however there may be incorrect or new information about a provider that has not yet been updated. If you find an error, please call 650-616-2106 extension 5 (for TTY: 800-735-2929 or 711). You can also email HPSM Provider Services at PSInquiries@hpsm.org.


CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2024 Member Handbook.

Benefits and co-pays may change on January 1 of each year.

If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)

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Page updated November 1, 2023