Sign up for electronic payments
Get paid faster
EFT and ERA are fast, secure and more accurate than paper checks
- Electronic Funds Transfer (EFT) sends claims payments directly to your bank account
- Electronic Remittance Advice (ERA) makes it easier to access and reconcile payment information
To get started, download the ERA/EFT Authorization Form
Claims Services
Call 650-616-2056
Monday, Tuesday, Thursday & Friday – 8:00 a.m. to 5:00 p.m.
(closed 12:00 p.m. to 1:00 p.m.)
Wednesday – 8:00 a.m. to 12:00 p.m.
Or email ClaimsInquiries@hpsm.org
Email confirmation sent by next business day
Provider Services
Toll free: 1-833-694-7761 Local: 650-616-2106
Monday 1:00 p.m. to 5:00 p.m. Tuesday–Friday 8:00 a.m. to 5:00 p.m.
Email: psinquiries@hpsm.org