electronic Payments

Sign up for Electronic Funds Transfer/Electronic Remittance Advice

EFT and ERA are fast, secure and more accurate than paper checks.

  • Electronic Funds Transfer (EFT) sends claims payments directly to your bank account
  • Electronic Remittance Advice (ERA) makes it easier to access and reconcile payment information

Log into HPSM's Provider Portal to sign up for EFT/ERA

Contact psinquiries@hpsm.org with any questions.

Claims Services

Medical and dental claims: 650-616-2106

Monday, Tuesday, Thursday & Friday 8:00 a.m. to 5:00 p.m. (closed 12:00 p.m. to 1:00 p.m.)

Wednesday – 8:00 a.m. to 12:00 p.m.

Email ClaimsInquiries@hpsm.org.
Email confirmation sent by next business day

Provider Services

Toll free: 1-833-694-7761 Local: 650-616-2106

Fax: 650-616-8046

Email: psinquiries@hpsm.org