Sign up for electronic payments

Get paid faster

EFT and ERA are fast, secure and more accurate than paper checks

Sign up for EFT/ERA

  • Electronic Funds Transfer (EFT) sends claims payments directly to your bank account
  • Electronic Remittance Advice (ERA) makes it easier to access and reconcile payment information

To get started, download the ERA/EFT Authorization Form

Claims Services

Call 650-616-2056
Monday, Tuesday, Thursday & Friday – 8:00 a.m. to 5:00 p.m. (closed 12:00 p.m. to 1:00 p.m.)
Wednesday – 8:00 a.m. to 12:00 p.m.

Or email ClaimsInquiries@hpsm.org
Email confirmation sent by next business day

Provider Services

Toll free: 1-833-694-7761 Local: 650-616-2106

Monday 1:00 p.m. to 5:00 p.m. Tuesday–Friday 8:00 a.m. to 5:00 p.m.

Email: psinquiries@hpsm.org