New Provider Learning Lab
Partnering with providers to give our members high-quality service is one of HPSM’s top priorities. As your partner in care, we strive to create processes and requirements that are easy for providers to understand and follow.
The training resources on this page will help you get the information and support you need quickly. If you have questions about them or suggestions for additional training modules, please email Provider Services.
New to HPSM? These resources are here to welcome you to the network and to set you up for success.
Provider Onboarding Video Series
- Video #1: Welcome to HPSM
- Video #2: Getting Started
- Video #3: Authorizations
- Video #4: Billing, Claims and Finance
- Video #5: Rights and Responsibilities
- Video #6: Caring For Our Members
Tools to get started
- Watch the authorizations tutorial video
- Watch the "Authorization Requests Through HPSM's Provider Portal" video
- Go to the authorizations web page
Home Health Care
- Resources for Home Health Care Providers
- Resources for Home Health Care Providers webinar presentation