New Provider Learning Lab
Partnering with providers to give our members high-quality service is one of HPSM’s top priorities. As your partner in care, we strive to create processes and requirements that are easy for providers to understand and follow.
The training resources on this page will help you get the information and support you need quickly. If you have questions about them or suggestions for additional training modules, please email Provider Services.
Want to join the Network?
Provider Onboarding
New to HPSM? These resources are here to welcome you to the network and to set you up for success.
Provider Onboarding Video Series
- Video #1: Welcome to HPSM
- Video #2: Authorizations
- Video #3: Billing, Claims and Finance
- Video #4: Rights and Responsibilities
- Video #5: Member Programs for Improved Health Outcomes
- Video #6: Diversity, Equity, and Inclusion
Download the new provider regulatory presentation
Tools to get started
Past webinars
Behavioral Health
Cultural Competency
Doula Providers
Home Health Care
- Resources for Home Health Care Providers
- Resources for Home Health Care Providers webinar presentation