Provider Learning Lab
Partnering with providers to give our members high-quality service is one of HPSM’s top priorities. As your partner in care, we strive to create processes and requirements that are easy for providers to understand and follow.
The training resources on this page will help you get the information and support you need quickly. If you have questions about them or suggestions for additional training modules, please email Provider Services.
Want to join the Network?
Required Provider Trainings
Annual training is required of providers to remain compliant with the Department of Health Care Services (DHCS), the Department of Managed Health Care (DMHC), and Centers for Medicare and Medicaid Services (CMS). HPSM greatly appreciates your time spent completing these trainings and the resulting high-quality care you provide to HPSM members.
- Training Slides to Review
- Training Attestation Form to Sign
Provider Onboarding
New to HPSM? These resources are here to welcome you to the network and to set you up for success.
Provider Onboarding Video Series
- Video #1: Welcome to HPSM
- Video #2: Authorizations
- Video #3: Billing, Claims and Finance
- Video #4: Rights and Responsibilities
- Video #5: Member Programs for Improved Health Outcomes
- Video #6: Diversity, Equity, and Inclusion
Download the new provider regulatory presentation
Tools to get started
Past webinars
Behavioral Health
Cultural Competency
Doula Providers
Home Health Care
- Resources for Home Health Care Providers
- Resources for Home Health Care Providers webinar presentation