Translated and Alternative Format Member Materials
HPSM provides materials for members at no cost in:
- Four threshold languages: English, Spanish, Chinese and Tagalog (the four most commonly spoken languages in San Mateo County), as well as other languages upon request.
- Alternate formats (such as large print, Braille or audio).
Materials that can be downloaded are shown below with descriptions of each type. Members can also:
- Individually request other communications (e.g., letters).
- Order print materials in their preferred language or alternative format.
Members can get these materials by contacting Member Services or the CareAdvantage Unit.
