Language Training & Resources

Schedule a personalized language training for your office

HPSM Provider Services can provide a video training session for you and your staff about how to:

• Identify and address the needs of patients with limited English proficiency and/or literacy limitations
• Work effectively with interpreters
• Use language and literacy tools and services available to HPSM providers and members 

Take an online course

Accredited health care professionals (such as physicians, physician assistants and nurse practitioners) can earn CME credit by completing a free online course called A Physician's Practical Guide to Culturally Competent Care. 

Language resources

Member materials for your office

• Ask for an interpreter poster
  
• Multilingual poster for interpreter services

Provider information

• Provider Language Assistance Checklist
• Tips for Working with LEP Patients  
• Tips for Working with Interpreters
• Tips for Communicating Across Language Barriers