Urgent Care

When you need care quick, your first thought might be to visit the emergency room (ER). But if the situation isn’t an emergency (that is, not life-threatening), you’re better off visiting an urgent care center instead.

Urgent care is especially helpful when:

• You have a health issue (such as a cold, sore throat, fever, ear pain or sprained muscle), and your PCP is not available to see you.  
  
• You are not experiencing a potentially life-threatening condition: if you’re experiencing chest pain, trouble breathing, intense bleeding or other symptoms that you think may put your life at risk you should go to the emergency room
• You want to save time – wait times for urgent care are often shorter than the ER

Call HPSM’s Nurse Advice Line

If you are worried about your health, HPSM has a Nurse Advice Line open 24 hours a day, 7 days a week. Call 1-833-846-8773 if your healthcare provider is not available.

Registered nurses are ready to answer questions about your symptoms. They can tell you:

• How soon to see a healthcare provider
• What to do if your symptoms get worse
• What you can do at home to start feeling better